Postage
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UK
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Postage to the UK is free.
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Items are posted via Royal Mail 1st Class, and dispatch time is 1-2 working days.
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International
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International postage cost per item:
£5.85 A3 & A4
£2.55 A5 and Postacrds
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Items are posted via Royal Mail, and dispatch time is 1-2 working days.
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Please note that if you are placing an order from outside of the UK you may incur/be liable to pay additional customs fees, these are the responsibility of the buyer.
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Materials and Packaging
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All materials ​used in the printing process are Vegan and responsibly sourced.
The print will be carefully packaged with a backboard and home compostable / biodegradable film.
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Returns
Returns are accepted. Return costs are at the customer’s own expense.
Refunds will be given on receipt of the return, provided the customer has returned the item unused and undamaged.
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Privacy Policy
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Placing an Order
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When you conduct a transaction on this website, as part of the process, I collect the personal information you give me such as your name, address and email address for the following purposes:
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To prove the serice requested (ie. mailing your order)
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To provide users with customer assistance
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To comply with any applicable laws and regulations
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www.jolangprints.com is hosted on the Wix.com platform. Wix.com provides the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Mailing List
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If you chose to join my mailing list, as part of the process, I collect the personal information you give me (email address only). This will be used in the following ways:
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To be able to contact you with service-related notices and promotional messages
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To comply with any applicable laws and regulations.
You can cancel your susbcription at any time by emailing UNSUBSCRIBE to jlangw@yahoo.com
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Contact: jlangw@yahoo.com